Salary range: $2,803,771 – $3,770,761 per annum and any allowance (s) attached to the post
STRATEGIC OBJECTIVES OF THE BRANCH:
To manage and drive systems for revenue generation, commercial services, and compliance to enhance
the commercial viability of the Local Authority. This involves overseeing the collection of property taxes and various fees such as rentals and applications, the issuing of permits and licenses, developing commercial strategies, identifying new streams of income and engaging in business development initiatives and partnerships with private sector and governmental organizations to foster local economic development.
JOB PURPOSE
Reporting to the Manager, Licensing and Applications, the Licensing and Applications Processing Officer, is responsible for ensuring the timely processing of all applications and related documents received by the Authority for compliance with respect to the grant/ issuance of a licence, permit or authorization against existing policies, procedures and regulatory requirements. The incumbent will also undertake a range of transactions to maintain the integrity of a Licensing of Barbers, Hairdressers, Beauty Therapists, Barber Shops, Beauty Salon and Vendors.
KEY OUTPUTS
• Letters prepared;
• Reference Interviews conducted;
• Appraisals conducted;
• Recommendations prepared;
• Information provided;
• Statistical Reports prepared;
• Lists prepared
• Reports produced (monthly, quarterly, annually etc).
MINIMUM REQUIRED EDUCATION AND EXPERIENCE
• Bachelor’s Degree in Business Administration or Management or related field
• At least one 1 years’ experience in the public or private sector.
• Customer service experience and/or knowledge of application processing procedure would be an
asset.
OR
• Associate’s Degree in Business Administration or Management or related field
• At least three 3 years’ experience in the public or private sector.
• Customer service experience and/or knowledge of application processing procedure would be an
asset.
Technical/Professional Responsibilities
• Reviews application against set criteria to review eligibility;
• Liaises with external bodies integral to the evaluation processes to verify information or request;
• Assesses information received to assist in determining if an applicant is ‘fit and proper’;
• Liaises with applicants for additional information or seek clarity on specific matters, where required;
• Updates client files with reports and additional data received and maintain data integrity by
ensuring accurate input;
• Generates report after site inspection report received and application submitted for consideration for
the granting of license;
• Collates reports with recommendations for application approval, rejection or any other action
deemed necessary;
• Recommends amendments to documents based on consistent review of forms;
• Prepares letters of approval or refusal or request for additional information for signature;
• Prepares licenses, permit or authorisation based on approval;
• Adheres to established, relevant policies and procedures of the Authority
• Contributes to the Divisional planning and reporting;
• Participates in workshops, seminars or training exercises critical to increasing knowledge and
awareness of internal and external customers;
• Keeps abreast of any legislative procedural training regarding debt collection,
Municipal/Enforcement Laws under the Building Act, Town and Country Planning Act, Nuisance
Act, Fire Regulations and Places of Amusement Regulations;
• Respond to client queries regarding Licensing processes;
• Ensures proper maintenance of client’s payment records in accordance with appropriate records
management systems;
Management/Administrative Responsibilities
• Participates in the development of the Division’s annual strategic objectives and corporate plans based
on the Authority’s vision and mission;
• Contributes to the development of the Individual Work Plans based on alignment to the overall plan for the section;
• Participates in meetings, seminars, workshops and conferences as required;
• Prepares reports and programme documents as required;
• Assist in the preparation of presentations in support of the Local Authority’s operations, monthly/quarterly leadership meetings and Committees.
Human Resources Responsibilities
• Contributes to and maintains a system that fosters a culture of teamwork, employee empowerment
and commitment to the Unit and organization’s goals.
Other Responsibilities
• Performs all other related duties and functions as may be required from time to time.
PERFORMANCE STANDARDS
• Letters of acknowledgement are prepared in the prescribed format and dispatched within 2 working
days of receipt of the application;
• All applications are recorded within 2 days of receipt;
• Applications are forwarded to the Director, within 2 days of receipt;
• Reference interviews are conducted within 14 days, where necessary;
• Appraisals are in accordance with legal advice;
• Recommendations for exemptions are justifiable by law;
• Information communicated to applicants on the status of requests is accurate and provided within
30 days;
• Documentation is maintained in a manner to guide government attorneys in the event of an appeal;
• Reports are accurate and produced on a monthly and quarterly; basis or as required
• Appraisals are fair and produced in the appropriate format.
AUTHORITY
• Make recommendations to Manager on collection and compliance matters;
• Represent the Manager at external meetings
REQUIRED COMPETENCIES
Core
• Excellent interpersonal and team management skills;
• Excellent communication skills;
• Strong analytical and problem-solving skills;
• Strong leadership skills;
• Strong customer relations skills;
• Excellent planning and organizing skills;
• Excellent judgment and decision making skills;
• Ability to influence and motivate others;
• Proficiency in the use of relevant computer applications and software;
Technical
• Expert knowledge of the operations of the machinery of local authorities;
• Knowledge of accounting and the calculation of interest
• Sound knowledge of the best practices and key pieces of legislation underpinning local authorities (eg,
Local Governance Act, Local Government (Finance and Financial Management) Act, Parochial Revenue Fund Act)
• Strategic and corporate planning skills;
• The ability to develop organizational best practices/operational guidelines/rules;
• Sound knowledge of Government Administration, Financial Accounting and Public Procurement
Policies and Guidelines
• Strong appreciation for organizational change and change management skills;
• Good project management skills (from inception to implementation and assessment);
• Well-developed skills in stakeholder engagement;
• Adequate knowledge of the prevailing social, economic, political and environmental issues;
• Excellent human relations, problem solving, research, and policy analysis formulation skills
SPECIAL CONDITIONS ASSOCIATED WITH THE JOB
• Work may require adequate island-wide travelling (e.g., meetings, site visits);
• The work environment requires multi-stakeholder interactions and there requires political
sensitivity, objectivity and neutrality at all times;
• Work will be conducted in an office outfitted with standard office equipment and specialized
software. The environment is fast paced with on-going interactions with critical stakeholders and
meeting tight deadlines which will result in high degrees of pressure and work beyond normal
working hours.
FOR FURTHER DETAILS, YOU MAY EMAIL CEO@STMARYMC.GOV.JM
Kindly address all applications to:
Chief Executive Officer
St. Mary Municipal Corporation
13 Hodgson Street
Port Maria P.O.,
St. Mary
Email: ceo@stmarymc.gov.jm
Closing date: May 29, 2026
We thank all applicants and advise that only shortlisted candidates will be contacted.