KSAC CUSTOMER SERVICE CHARTER

The Kingston & St. Andrew Corporation is committed to designing and delivering services around the needs of those we serve.
Here is what our citizens, customers and service users can expect from us. Our employees and representatives will be…
 open, responsive and accountable
 friendly and courteous at all times
 citizen-focused, actively seek feedback from customers
 trustworthy, respecting the privacy of others

Customers will receive the same level of service and responses across all channels: on the phone; in-person; via the website; and by email.